Privacy and security

Information collection and privacy protection

Professional Services Review is bound by the Australian Privacy Principles (APPs). The following privacy fact sheet provides the text of the 13 APPs from Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988.  

Professional Services Review makes every effort, where applicable, to comply with the guidelines for Federal and ACT Government websites, developed by the Office of the Australian Information Commissioner. This page explains the type of information that is collected by Professional Services Review, how that information is used and under what circumstances, and to whom it may be disclosed.

APP Privacy Policy

PSR’s APP privacy policy (required by APP 1.3) can be accessed at PSR’s APP privacy policy web page. The APP privacy policy explains how the agency deals with personal information generally, including its collection, storage, security, access, use and disclosure.

Privacy Impact Assessments

PSR conducts a Privacy Impact Assessment for all high privacy risk projects. This complies with the requirements of the Privacy (Australian Government Agencies – Governance) APP Code 2017 (Cth) (the APP Code). We maintain a register (below) that lists the titles of Privacy Impact Assessments we have completed since 1 July 2018.

PIA Register (updated 10 March 2022)

Date of completion Title of PIA
Dec 2018 Malcolm (Case Management System) Project
Apr 2021 Referrals from PSR to AHPRA
Nov 2021 Rollout of new financial management software
Dec  2021 Introduction of Kiteworks software

Your email address                

Professional Services Review will only record your email address in the event that you send us a message by email. Your email address will only be used for the purposes for which you have provided it to us. We will not use or disclose your email address for any other purpose without your prior consent.

Recording your visit to this website

A cookie is a piece of information contained within a small file that an Internet web site may send to your browser when you access information at that site. The Professional Services Review website does not use cookies.

Any system on this website that records information about you will first ask your permission to do so.

Professional Services Review makes a record of your visit and logs the following information for statistical purposes:

  • the user's server address
  • the user's top level domain name
  • the date and time of access to the site
  • pages accessed and documents downloaded
  • and the previous site visited.

This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to redesign this website for efficiency of use.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

Transmission of data via the internet

While Professional Services Review endeavours to make this site secure, users should be aware that the World Wide Web is an insecure network that may be at risk of transactions being viewed, intercepted or modified by third parties. If you wish to contact Professional Services Review without sending information, please access contact us.

Queries, concerns and further information

Please contact us if you have any queries, concerns or require further information relating to privacy and the Professional Services Review.