Current Employment Opportunities
The Professional Service Review Agency is a small statutory authority tasked to review and investigate Medicare-referred cases of possible inappropriate practice relating to Medicare, the Child Dental Benefits Scheme and the Pharmaceutical Benefits Scheme.
We encourage and welcome applications from people of all genders, people from culturally and linguistically diverse backgrounds, Indigenous Australians, people with disability, and mature-age people.
Before applying for a role, check that you meet the eligibility criteria and possess the key skills and capabilities set out in the Application Package.
You can tell us in your application or when called in for interview if you need any adjustments to help you participate equally in the selection process. Please visit this page regularly for employment opportunities.
When PSR is recruiting new staff, jobs are listed here and advertised on APS Jobs – external site- external site
We expect applicants applying for APS positions to address the selection criteria for the position. Please see Cracking the Code – external site- external site for advice about how to structure your application.
Current Recruitment
General Manager (SES Band 1)
$225,279 -$271,793 + 15.4% superannuation
Closing date: 11:59pm AEST on Sunday 6 July 2025
The business unit: Executive
The General Manager reports to the Director of PSR and is responsible for leading the Case Management Unit and the Corporate Support Unit.
The Case Management Unit supports the Director, Associate Directors, Committees and the DA to manage and progress cases which have been referred to PSR within the key performance indicator targets.
The Corporate Support Unit supports all aspects of corporate functions including executive and secretariat support, corporate governance, communications, parliamentary, ICT, finance, human resources, procurement, property and security.
About the role
The key duties of the position include:
The General Manager is responsible for the efficient management of PSR and reports directly to the Director, who is a statutory office holder. The General Manager will provide strategic, technical and operational advice and leadership in relation to broader agency objectives and will collaborate within the agency and share experience on matters of significance to the PSR scheme, governance, compliance and whole-of-government matters.
The General Manager is accountable for managing agency risk, having regard to whole of government considerations, the Medicare regulatory landscape and the unique work of PSR. The General Manager is also accountable for managing PSR’s governance and compliance frameworks, having regard to whole-of-government priorities and reforms.
As a key member of the Executive Management Team, the General Manager identifies the strategic priorities of the agency and is responsible for implementing work projects that align with these priorities.
The General Manager is responsible for designing and cultivating high-performing legal and corporate teams with the skills and experience required to support the agency both now and into the future.
The General Manager provides advice to the Director on a range of governance matters including privacy and secrecy provisions, freedom of information (FOI), contracts and procurement, and Public Governance, Performance and Accountability Act 2013 (PGPA Act) compliance.
The General Manager will model behaviours and expectations that are set out in the Secretaries’ Charter of Leadership Behaviours and within the construct of the APS Values and Code of Conduct.
To apply
Please read through the Candidate Information Kit for detailed information about this vacancy, key responsibilities and the expectations of the role.
Submit your application to katrina.hargreaves@apsr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 750 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- Download Application Cover Sheet.docx - 396.91 KB
Privacy
PSR is committed to the protection of your privacy in accordance with Privacy Act 1988 (Cth) (the Privacy Act), including the Australian Privacy Principles (APPs), and the Privacy (Australian Government Agencies – Governance) APP Code 2017.
Further information on how PSR handles your personal information can be found in the PSR Privacy Policy