Current Employment Opportunities
The Professional Services Review (PSR) Agency is a small statutory authority tasked to review and investigate Medicare-referred cases of possible inappropriate practice relating to Medicare, the Child Dental Benefits Scheme and the Pharmaceutical Benefits Scheme.
We encourage and welcome applications from people of all genders, people from culturally and linguistically diverse backgrounds, Indigenous Australians, people with disability, and mature-age people.
Before applying for a role, check that you meet the eligibility criteria and possess the key skills and capabilities set out in the Application Package.
You can tell us in your application or when called in for interview if you need any adjustments to help you participate equally in the selection process. Please visit this page regularly for employment opportunities.
When PSR is recruiting new staff, jobs are listed here and advertised on the APS Jobs website.
We expect applicants applying for APS positions to address the selection criteria for the position. Please see Cracking the Code – external site- external site for advice about how to structure your application.
Current Recruitment
EL1 Information and Records Manager
Executive Level 1 ($123,312 - $137,686) plus 15.4% superannuation
Location: Canberra based
Applications Close: 11.59pm (AEST) on Sunday 21 June 2026
The EL1 Information and Records Manager performs a dual role within PSR.
The Information and Records Manager is responsible for ensuring PSR meets its ongoing requirements relating to information management in accordance with records authorities and the Archives Act 1983. This will include:
- working collaboratively to develop and implement policies and procedures for information management
- promoting best practice relating to information governance within the agency
- developing and building working relationships with external stakeholders to maintain PSR’s case management systems and electronic document and record management system (EDRMS)
- managing contracts for external service providers.
As part of this role the Information and Records Manager is also responsible for the PSR case management systems, SQUIRE, PLRG Converter and Record Parser (the Systems) which includes:
- managing the contract for services with the relevant external providers who maintain the Systems, including providing advice on exercising options to extend and contract variations
- ensuring the required changes to the Systems are triaged and managed in accordance with business needs
- ensuring appropriate User Acceptance Testing (UAT) occurs prior to changes made in production for the Systems.
The Information and Records Manager is also the Team Leader for the Case Officer Team, with responsibility for ensuring the team delivers timely and high-quality services in their role within the Case Management Unit. The Information and Records Manager will work with the Case Officer Manager and Practice Manager to manage workload allocation and prioritisation within the team. This role is critical as Case Officers prepare materials to meet statutory timeframes under the review process.
To apply
Please read through the Candidate Information Kit for detailed information about this vacancy, key responsibilities and the expectations of the role.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 750 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- applicant Cover Sheet.
For information on how to apply, please download and review the Candidate Information Kit below or visit the APS Jobs website.
Privacy
PSR is committed to the protection of your privacy in accordance with Privacy Act 1988 (Cth) (the Privacy Act), including the Australian Privacy Principles (APPs), and the Privacy (Australian Government Agencies – Governance) APP Code 2017.
Further information on how PSR handles your personal information can be found in the PSR Privacy Policy